This is one of the most useful complimentary services that you are entitled to when you join WEXAS. All members have access to a wide range of assistance benefits designed exclusively for WEXAS by one of the leading providers of assistance services in the world including:
Medical Assistance
- Telephone medical advice
- Evacuation and repatriation
- Medical referrals
- Repatriation of mortal remains
Legal Assistance.
- Referral to English speaking lawyers and reasonable costs for first consultation
Other Assistance
- Lost luggage location
- Emergency overseas cash advance of up to £500 (Subject to authorisation by acceptable credit card)
- Free forwarding of forgotten items subject to a weight limit of 5 kilos
- Costs up to a maximum of £150 covered to effect emergency repairs at home. (This cover is only activated when you are away from home for one pre-booked night or more - the emergency number can be left with a keyholder or neighbour)
- Emergency message relay service
- Purchase and delivery of gift items in the UK and abroad (Hampers, fine foods, wines, flowers, chocolates etc)
- Replacement of lost prescription, broken, lost or stolen glasses or contact lenses
- Restaurant recommendations, locally and abroad
Your WEXAS membership covers you for the advice and assistance you receive but not for the costs of the actual services or goods subsequently provided be they medical, legal etc. unless otherwise stated. Approval must be obtained from the Assistance Service before any costs are incurred Obviously it therefore makes good sense to have adequate travel insurance.
There is a dedicated WEXAS telephone number for members to access the assistance services which operates 24 hours a day, 7 days a week. So
in an emergency all you need to do is telephone and identify yourself as a WEXAS member. The professionals at the other end of the phone will then offer you all the assistance you may require. If necessary they will put you in touch with one of the specialist correspondents who provide on-the-ground support in over 150 countries throughout the world.
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