|
|
 |
| Consumer advice and complaints |
CONTENTS
|
| Related websites |
|
|
Association of British Travel Agents (ABTA) 68-71 Newman Street London W1T 3AH, UK
Tel: 020 7637 2444 www.abtanet.com
Professional body of the UK travel industry, with a bond to protect travellers against financial collapse. Well-informed about new legislation on provision for disabled people.
|
|
Air Transport Users Committee CAA House 45-59 Kingsway London WC2B 6TE, UK
Tel: 020 7240 6061 www.auc.org.uk
Helpline 2-5pm Mon-Fri for complaints against airlines. Small committee, funded by CAA but acting independently, to investigate complaints.
|
|
Civil Aviation Authority CAA House 45-59 Kingsway London WC2B 6TE, UK
Tel: 020 7379 7311 www.caa.co.uk
Overall regulator of the UK airline industry.
|
Related websites |
|
|
|
www.passengerrights.com
|
|
www.holidaycomplaint.com
|
|
|
 |
|
|
|
|