Travelling abroad as an aid worker is increasingly popular, because it offers some in-
depth experience of a country plus the challenges and satisfactions of helping
some of the world's neediest people. But it's no
longer a game for amateurs.
The myths
"So what do you
do?"—"I work for a
humanitarian relief organisation... Actually I've just come back
from
Afghanistan."—"Oh."
This is usually
followed by one of the following stock
responses:
a) "How fascinating, did you have a nice time? You
haven't got much of a tan,
though."
b) "How wonderful. I do think you people are doing a brilliant job
out there."
c) "Don't you think it's immoral
to support communities of such
extremists?"
d) "What a bunch of
cowboys!"
There are many stereotyped images of aid workers, even within the sector itself.
Mercenary, missionary or misfit? Or, in one of their latest manifestations
- Land Cruising, Caterpillar boot-wearing, Marlboro-smoking,
bullet-dodging, hairy-legged war hero
-'le macho. As a
French survey in 1995 revealed, there is a certain thrill associated with aid
workers: the ideal French lover, apparently, would be a doctor working for
Médicins sans Frontières and offering an
irresistible combination of intelligence, confidence, professionalism, adventurous
spirit and sex appeal - oh, and a little altruism as well.
The truths
The views of aid workers are as varied as the people who choose to do this kind of
work. All but a few would agree, however, that it is an experience that challenges
your perspectives on life, work and social ethics. In my experience as an aid
worker, this kind of work allows you to meet the most remarkable people and
develop the strongest of relationships with colleagues from many countries.
The work itself can involve a level of responsibility that would be beyond most
people's dreams (or nightmares) at home. This is matched by an
intense degree of emotional and physical energy, combined with an equal measure
of frustration in the face of antiquated and bureaucratic procedures overseas, for
instance, or the laborious paperwork required to clear customs and satisfy donor
reporting requirements.
The working environment tends to involve hard work in hot, sticky, mosquito-ridden
and remote locations with unreliable water and electricity supplies. But many new
aid workers are surprised by the level of technology available to support them,
including high-tech satellite communications equipment and well-maintained four-
wheel drive vehicles. They may also receive considerable support from domestic
staff, employed to maintain the cars, clean the house, cook and even do the
laundry, so that aid workers are free to do aid work.
But many organisations avoid this type of conspicuous consumption and find some
kind of middle ground. In my experience as a volunteer in Gaza, home was a
shared three-bedroom villa surrounded by orange and lemon groves, and transport
was a half-share in a dilapidated Renault 4, whose rattling shell gave year-round
ventilation but limited protection from stone-throwing youths.
The diversity of staff living standards, as well as general terms and conditions, will
depend largely on the resources of the agency you choose. Some overseas staff
find themselves posted to a far-flung corner of a country by themselves, while
others may be living with a team of twenty- to thirtysomethings and attending
NGO (non-governmental organisation) parties in villas in the
sun.
On a serious note, any prospective field worker should be aware that aid work is
almost inherently a risky business. Staff are vulnerable to disease, to theft, and to
being stopped at tense checkpoints by Kalashnikov-toting boys. At worst, aid
workers have been a specific target for kidnap or violence. Not all aid work is
carried out in conflict areas, but much is conflict-related. It is essential to consider
such issues in decisions about where, when and which organisation to choose.
Security management while overseas takes many forms, from armed guards to
simple strategies such as adopting appropriate dress codes. When I was in Gaza,
a 35-minute drive from Gaza City to the nearby town of Rafah would require a few
quick changes: first there was some nifty work with a headscarf to create the
impression of a modest, respectful, culturally sensitive woman showing solidarity
with the Palestinian refugees; then at the Israeli military checkpoints the scarf
disappeared as I metamorphosed into a hair-tossing young Western thing.
Professional considerations
More and more professionals are taking time out from work, or making a deliberate
move away from the mainstream. Their motivation may be a desire to do
something in response to the world's disasters that they see
unfolding in the news, to teach their professional skills to others who desperately
need them, or to learn new professional skills and experience in a fresh
geographical and cultural environment - or a combination of all
three.
The development of the 'global village' means that
companies are now looking for global managers. So if you are to hoping to transfer
your skills to something more meaningful that satisfies an aspect of your social
conscience, or to develop your skills in a truly international context, this may be the
path for you.
Aid workers as amateur enthusiasts are a dying breed. Increasingly they are being
replaced by highly competent professionals, who work to agreed sector-wide
standards and are monitored by donors who demand high levels of accountability
and cost-efficiency.
Experienced aid workers, particularly those in senior management positions, can
expect to command competitive salaries and benefits packages. The levels of
responsibility commensurate with these posts should not be underestimated,
however. Operational budgets frequently run to millions of dollars, and are
implemented by large numbers of staff.
In less senior posts, remuneration for aid workers varies enormously. The minimum
you can expect is to have all expenses covered for the period of work, plus a
monthly allowance to cover any ongoing costs you might have at home, such as
your mortgage.
What kind of people become aid workers?
Most aid agencies do their best to avoid recruiting people who fall into the stereotypes
mentioned at the beginning of this article. It should be noted that war-hungry
adrenaline junkies are almost universally unwelcome in the field.
In reality, a broad range of skills and professional backgrounds is potentially in
demand from developing countries. VSO, for example, requires experienced
professionals from many sectors, including industry, business, media, education,
agriculture and more. Even organisations that have a specialist focus, such as the
British medical agency Merlin, will want not only medical staff but also all manner of
other personnel able to provide the programme with vital support services, such as
mechanics and accountants. What unites almost all aid workers is the capacity to
be functionally and intellectually flexible, with a skills tool kit that includes some
heavyweight common sense.
Other personal requirements include a certain sensitivity and concern for the welfare
of other people. But this must be focused by keen pragmatism and a strong
determination to make a professional rather than emotional contribution. Even in
disaster relief, field workers have to remember that their aim is often to transfer
knowledge appropriately into another community.
All this is neatly summed up in S. George's description (albeit
satirical) of the ideal aid worker:
'First they must take graduate degrees in social
anthropology, geography, economics, a dozen or so difficult and unrelated
languages, medicine and business administration. Second, at a slightly more
practical level, they must demonstrate competence in agronomy, hydrology,
practical nursing, accounting, psychology, automotive mechanics and civil
engineering. In addition, they must learn to give a credible imitation of saintliness
and it would be well if they could learn sleight of hand as well, since they will often
be called upon to perform feats of magic.'
This vision found echoes in an article in People
Management, which likened the level and diversity of competencies
required of field staff to that of the most senior executives in most companies.
And as if this were not enough, there are still more requirements. The prerequisite
skills and experience must be complemented by an ability to live and work in close
proximity with a very mixed team of people, often in a harsh or demanding physical
environment.
A survey of aid workers in 1995 revealed that health professionals form the single
largest functional/professional group sent overseas. Support staff, including
managers, administrators and logisticians, made up the second largest functional
group (28 per cent of the 3,000 appointments), followed by teachers and trainers
(12 per cent). Other highly sought-after specialists are those who can offer skills in
engineering, agriculture, construction, business development, social work and mine
clearance. The survey indicates a general lack of opportunities for unskilled
volunteers to work overseas. This is a trend that is set to continue, as many
agencies are increasingly concerned with providing appropriate training for host
country nationals, enabling them to take on the responsibilities that were once the
domain of expatriate aid workers.
How to get into aid work
Make a few calls to big charities and you'll find the story is the
same. You need at least two years' field experience before they
will even take a look at your CV. But don't
get disillusioned and don't be put off - you are
not going for the easy life, after all.
There are some 116 international NGOs in Britain alone, so
there is something out there for everyone. But it may take you a while to achieve
the right match between what you are looking for, what the agencies are looking
for, and what positions happen to be available at the time. NGOs are inundated
with people genuinely wanting to help, but to get a look-in you need the right
personal qualities as well as the technical/professional skills and experience.
Whatever your profession or work history, all the agencies will want to see you
demonstrate some pretty sound skills and an ability to apply them in a relief or
development context. Increasingly they like to see an aptitude for transferring your
knowledge to your overseas colleagues, both national and international.
There are times, of course, when you just happen be in the right place at the right
time, and that is likely to be in the field itself. Merlin, like many other respectable
agencies, has a rigorous recruitment process but is not over-burdened with
bureaucracy: a chance meeting in the field with the right person might well turn into
a genuine work opportunity.
My strategy for entering the sector led me down the quick and well-trodden path of
training as a qualified teacher of English as a foreign language
(EFL). On condition that I passed the course, indeed, I was
promised a job even before I had started. A major plus of being an
EFL teacher is that you can find work anywhere, and the
nature of the work takes you right into the heart of a community -
giving you a intriguing insights into people's culture, lifestyles,
interests and preoccupations. This was how I came to be among the Palestinians
in Gaza.
Before you make that first step towards meeting a new challenge, do give your
personal circumstances some serious thought. Consider, for example, the impact
that working overseas might have on your partner, your children, your friends and
family; what financial commitments you are obliged to maintain; what training
courses, work opportunities, births, deaths or marriages you may miss while you
are overseas.
And if you can't get in
· Find out which skills are the most useful and
realistically attainable.
· Join a training course specific to the aid sector, such as those run
by Merlin, RedR and International Health Exchange.
· Make applications to organisations with an educational or
experiential element, such as Operation Raleigh or Health Projects Abroad.
(Raleigh have now started a secondment scheme, so you might consider
persuading your present employer to let you be their first 'guinea
pig'.)
· Volunteer some time in the UK-based office of
an aid agency - but be sure that both you and they know what
you are volunteering for.
· Finally, learn a language. French, Spanish and Portuguese-
speakers are in hottest demand. But bear in mind that a language alone is usually
not enough.
The agencies
Aid agencies, like people, come in all shapes and sizes. There are fat cats, rebels
with a cause (as well as those without), cowboys and 'happy-
clappies'. An agency might be a community-backed band of two
people with a truck and a map of Eastern Europe, or conversely it might be part of
the United Nations family with an international task force and the bureaucracy to go
with it.
The NGO jungle can at first glance be daunting, but once you
cut through the thickets of marketing, the interior reflects a high degree of
biodiversity. There is a huge variety of technical, professional and geographical
specialisations, ages and sizes, levels of bureaucracy, and operational focus.
The most widely known UK sending agencies fall into two main
categories: development work and emergency relief. The majority of agencies (88
per cent) focus primarily on long-term development objectives. During the Nineties,
however, many agencies chose to diversify into emergency relief work, in response
to demand on the ground. Only nine agencies of the 116 surveyed by
IHE and People in Aid specialise in relief.
All agencies will have their own selection criteria, requirements, terms and conditions,
which you need to consider when choosing which to approach. A summary of the
main agencies and contacts can be found in the fact boxes above. It should be
stressed, however, that this is only a tiny sample of the better-known agencies,
selected from many others that are looking to recruit the right staff.